Tag Archives: Warranty

First Tesla Service Experience

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So I have had my first Tesla Service experience and I can say it was fantastic. I live within 16 KM (10 Miles) of the service center/store so I qualify for the pick up and drop off option. They came to pick up my car, and drop off a loaner until they fixed the issues with my car. I had minor issues of the sun roof leaking due to the seal not being tight (a frequent issue issue for summer 2015 cars according to the forums and the service center), Sun roof not opening on the first try, and some glue on the seal of the Frunk.

Michael showed up on time before work, had some paperwork for me to sign, gave me a P85+ and took my car. I thought it would be a few days until they fixed the car, but it was literally the same day after work that the work was completed. They offered to come drop off my car, but I wanted to drive the P85+ a little bit longer (I actually prefer my 70D over the P85+ though). So I just dropped off the loaner after work and that was that. I couldn’t be happier with the level of awesome service the employees at Tesla provide. Then the service manager walked me through what was done, so I have an understanding of what was found to be faulty, what they fixed, and how they fixed it. They removed the excess glue, they put lubricant on the sunroof tracks, and they sealed the sunroof leaks.

All of this was covered under Tesla’s can’t be beaten 8 year unlimited mileage drivetrain and 80,000km everything else warranty. Not a dime was paid.