Tag Archives: Application

How to get a refund from the iPhone App Store

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A couple of days ago I needed to transfer a large file and did not have a usb key handy. So I remembered that I liked an app called Datacase in the App Store. I bought it and started using it. However it did not work well on iPhone OS 3.1. So I bought another application as well. I felt that I should be eligible for a refund, how can you not keep your app maintained? I searched google for “How to get a refund app store” and found this link. Since this is not my work I felt it was appropriate to link to the original post as well as post the (Mona’s) directions.

These are the steps I followed to request a refund:

  1. Open iTunes
  2. Log on to your account
  3. Go to purchase history
  4. Report a problem
  5. Fill out form with reason for refund (nicely)
  6. Wait

I did that and got a confirmation email (it’s always great to know your request is in). After a day or two I got a nice email from Mike at the App Store. It said that all sales are final however, they would refund me this one time. I felt so relieved and happy. Thanks Mona for your directions, and Apple for being able to honor my request.

Objective-C and Cocoa here I come!

I’ve been wanting to learn how to program for OS X and the iPhone, so today I ordered two books from amazon. The first is Programming in Objective-C 2.0 (2nd Edition) (Developer’s Library) by Stephen Kochan which the language used by Cocoa.The second book is Cocoa(R) Programming for Mac(R) OS X (3rd Edition) by Aaron Hillegass. So hopefully in the next couple of months I will be learning how to program on OS X, and who knows maybe one day you will be using an app I created!